Peer Counseling 1

Duration

Semester

Prerequisites

None

Requirements

None

Course Summary

Dive into the mysteries of the mind, where you'll explore your basic needs, ways to effectively communicate your emotions, and skills to sharpen your decision-making ability. Discover ways to connect with others through effective listening techniques, conflict resolution strategies, and leading with empathy. By the time you're done, you’ll understand why you and your peers uniquely respond the way you do and develop approaches to help yourself and others navigate life’s ups and downs.

MAJOR TOPICS AND CONCEPTS

Segment One

Module 01: Awareness

  • Maslow's hierarchy of needs
  • Technology needs
  • Meeting basic needs
  • Short- and long-term consequences of unmet needs
  • Changing needs
  • Emotional literacy
  • Assertive communication
  • Empathy and its hurdles
  • Emotional intelligence

Module 02: Action

  • Situational, environmental, chemical, and technological factors
  • Adaptive and maladaptive responses to stress
  • Survival instincts to stress, including fight, flight, freeze, and fawn
  • Problem-focused coping strategies
  • Emotion-focused coping strategies
  • Decision-making process
  • Factors influencing individual decisions
  • Group decision-making
  • Stress and its impact on the brain

Module 03: Connection

  • The communication model
  • Stages of active listening
  • Open-ended versus closed questions
  • Nonverbal communication
  • Empathy and sympathy
  • Leadership versus management
  • Leadership styles and when to use them
  • Confidentiality and when it's important to tell a trusted adult
  • Ethical communication
  • Setting boundaries, practicing self-care, and building resilience

Module 04: Resolution

  • Causes of conflict
  • Thomas-Kilmann Conflict Model
  • Signs of escalating conflict
  • When to intervene and not to intervene
  • Conflict resolution process
  • Brainstorming strategies
  • Evaluating solutions
  • Personality traits
  • Stages of team development
  • Team-building activities
  • Team celebrations
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