Introduction to Consumer Services

In this introductory Consumer Services course, students analyze various career paths in terms of employment opportunities. We will discuss educational requirements, including applicable hard and soft skills, certifications, and licensures for different pathways. Developing research, analytical, and presentations skills will be key components. This course is designed as an overview to prepare students for a consumer services-related career and to introduce them to specialty areas. Emphasis is placed on the human services aspect (vs. corporate concerns) of consumer services. Social issues and advocacy, as well as ethics and legalities, are a recurring theme. Students will gain knowledge of current issues affecting various consumer services professions, and the impact of local, state, national and global issues on consumer services.

Major concepts:

  • Introduction to Consumer Services
  • Customer Service and Consumer Advocacy
  • The Role of Policymakers
  • Counseling, Advisement and Education
  • Risk Management in Financial Planning
  • Creativity
  • Management, Sales and Public Relations
  • Marketing and Selling a Product
S.No.Program NameFee ComponentAmount (USD)Description
1Full TimeCourse Fee$ 200To be paid by the student at the time of Registration.
2FlexCourse Fee$ 400To be paid by the student at the time of Registration.
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Grade Level

  Grade 9-12

Duration

  Semester

Requirements

  None

Prerequisites

  None

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